![]() Work collaboratively with team members across functions in order to deliver outstanding customer service and make Home Surplus a great place to work.Gather competitive intelligence and customer feedback, and communicate that information to managers to foster a culture of continuous improvement.Use company systems to communicate with precision and drive process efficiency.Master the Home Surplus product screen, while also learning how our products and service capabilities compare to major competitors. ![]() Meet or exceed customer expectations via an encouraging, well-informed, consultative approach in order to drive repeat and referral business.Straightforward communication and realistic fulfillment timelines in order to manage customer expectations.Proactive follow-up communication with the customer in order to close sales.Design options that meet customer requirements regarding budget, quality, and aesthetics.Accurate layouts, measurements, and quotes.Manage the design process from first in-store interaction through ordering, while ensuring: The position reports to the Showroom Manager. ![]() The new hire may start at the Associate, Designer, or Senior Designer level, depending on experience. ![]() The Kitchen Designer / Inside Sales Associate - Brentwood, MD is a customer-facing team member who will deliver outstanding customer experiences while increasing sales. After operating as a single location for over 40 years, Home Surplus has expanded to 5 stores in NJ and MD in recent years as it grows into a national footprint. Home Surplus aspires to be the first choice of contractors and consumers in cabinets, countertops, doors, and windows. Home Surplus is a retail warehouse superstore for cabinets, doors, and more, featuring in-stock products, expert design, and reliable service at value prices. ![]()
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